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Our Guarantee

We care about your experience. As always, we aim to provide excellent customer service and we desire to help in any way to ensure that your experience with us is stellar. As with all software programs there are certain stipulations to adhere to. Following is our store policy.

 

Return Policy:

SOFTWARE: There is absolutely no refund on opened software. Unopened software is returnable up to 30 days from the ship date on your invoice less 15% re-stocking charge and the shipping and handling charge. Buyer is responsible for the cost of shipping items back to us. Buyer must call and request a Return Authorization number prior to the return of any product. Software must be shipped back in its original condition.

HARDWARE: Returnable up to 30 days from the ship date on your invoice less 15% re-stocking charge and the shipping and handling charge. Hardware must be shipped back in its original condition. Buyer is responsible for the cost of shipping items back to us. Buyer must call and request a Return Authorization number prior to the return of any product.

All prices and specifications listed are subject to change without notice. Not responsible for any typographical errors, including pricing and specifications.

 

For special situations or should you feel the need to contact us please do so by phone at: 800.248.9699 or by email at klingerm@midiworkshop.com